Get your business connected, wherever you are

Keep the conversation moving with telephony that frees you from your desk, follows you down the street and continues in the car.

Unified communications incorporate all the best parts of a traditional PBX telephone system with the freedom to roam of a mobile phone and leverages the flexibility of the cloud to deliver a simple solution to everyday business communication.

Get your business connected

Cloud Telephony

Quality & Service

As with any communication system, it is dependent on the underlying access being available. With our Fibre or Ethernet products delivering the service to your location, you are assured of great voice quality that is underpinned by some of the most stringent service level agreements in the business.

Cloud Telephony

Cost Effective

With no PBX to buy and maintain there is minimal capital outlay with a cloud telephony solution. Fixed monthly costs make it easy to budget, call inclusive plans help you control your expenditure and often handsets and installation can be provided free of charge in exchange for a longer-term commitment.

Scalable

A key advantage of being cloud based is the ability to scale and expand your system from single site to multi-site from a handful of handsets to several hundreds of employees. Accessible via a web based portal as the system grows it is still just as intuitive, simple and easy to manage.

Quality

As with any communication system, it is dependent on the underlying access being available. With our Fibre or Ethernet products delivering the service to your location, you are assured of great voice quality that is underpinned by some of the most stringent service level agreements in the business.

Service

From handsets to core network access, from onsite installation to training and how to guides, we provide both the initial presales consultation and post sales service and support saving you time and hassle. Get peace of mind from our UK based team that will manage porting of existing numbers, provisioning of equipment and the training of your users.

Download our latest cloud telephony brochures here

Cloud Telephony Brochure
Cloud Telephony Solutions Brochure

Handsets & Headsets Brochure
Headsets & Handsets Brochure

CLOUD CONTACT CENTRE

Scalable, Affordable & Powerful

Whether you are a small customer service team or a multi-site call centre, our cloud contact centre solution enables your business to successfully manage multi-channel customer interactions. This provides both increased customer service and improved customer experience as well as enhanced agent productivity and performance. Combine this with self-service features, an easy to use interface and a price you can afford and you have the perfect solution to your call centre or customer service team requirements.

 

Download our cloud contact centre brochure here

Cloud Contact Centre Solution Brochure

 

 

connectivity

From standard broadband to super-fast fibre, internet connectivity is now as vital to your business as your gas, electricity and water supply. With greater adoption in cloud technologies, fast reliable internet is essential. Our range includes ADSL, Fibre to the Cabinet (FTTC) and Leased Line communications as well as services designed to support Voice over IP (VoIP) and Quality of Service (QoS) that enable both voice and data traffic across the same internet service.

Although there has been progress in the national rollout of superfast broadband, there are many businesses still facing challenges in obtaining useable internet speeds. In these scenarios we look to alternative delivery methods. Working with a variety of partners we can advise you on the possibilities of satellite broadband, community based wireless or 4G cellular technology in improving your connectivity.

Connectivity

Mobiles

Working with all the major UK mobile networks, we offer a comprehensive and independent service. Our dedicated mobile specialists will take the time to explain the benefits of one tariff over another or the reasons why one device platform may provide a better experience for your users than a different one.

We have key contacts at the networks to ensure that any queries are resolved promptly and efficiently taking the stress out of managing your fleet of mobile phones.

Taking the time to understand how you utilise mobile devices within your business enables your dedicated account manager to identify key savings in both capital expenditure in equipment and monthly spend on calls and line rental. Our clients see the value that this close relationship adds to their company and peace of mind that their best interests are taken care of.

Mobile devices are no longer just about phone calls, applications have fast become the primary function of iOS and Android operating systems. We live in a connected world where information is at your fingertips and being a technology company, we appreciate the need to integrate and leverage competitive advantages from being more agile and responsive to customer demands, industry trends and market shifts.

TARIFF ASSESSMENT

A proactive review and assessment of your landline or mobile tariff will not only locate or highlight potential money saving opportunities but will also keep you updated on any new services that may benefit you.

We will take the time to assess your bills and compare tariffs from a variety of providers before presenting you with our analysis. 

Tariffs 

Call axisfirst today on 01278 421020 for more details. 

MUSIC ON HOLD

On average, 20% of call duration is spent on-hold. Axis VoicePrompt turns this time into an opportunity for you to delight your customers, and market your products and services.

Your phone system is a key customer interface, but does it create a good impression? Are your callers routed through a menu that is easy to navigate, and what do they hear whilst they are waiting to speak to you, or whilst you are working on their request?

A great caller experience starts with professionally recorded welcome messages, menus, and music on hold. Axis VoicePrompt enables you to seamlessly integrate music and messages from a library of 10,000+ professionally scripted and pre-recorded messages. or purchase bespoke prompts and messages recorded by one of 300+ voice artists or best of breed text to speech (TTS) characters, all edited and quality checked by sound engineers.

With our easy to use portal, you can combine your on-hold marketing and comfort messages with a variety of license-free music tracks to download instantly, giving your callers a superior experience.

We have pay-as-you-go (PAYG) or monthly subscription plans, so there is a solution for every business regardless of size.

 

  • Instant recordings using advanced text-to-speech characters
  • Recordings from 300+ artists in a range of languages and dialects
  • Pre-recorded messages to use and add to your compilations
  • Library of license-free music to mix together with your messages
  • Variety of .MP3 and .WAV file formats, compatible with almost all systems

Download more information and pricing on Axis VoicePrompt here

Axis VoicePrompt Flyer

Axis VoicePrompt Flyer

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